9 Common Garage Door Opener Problems [AND] How to Fix Them ? (2022)

9 Common Garage Door Opener Problems [AND] How to Fix Them ? (1)

Your garage door opener stopped operating as it should ?

Don't panic!

It can be quite easy to find the solutions needed to repair your garage opener.

In my article about garage door opener troubleshooting, I help you to correct the most common problems without having to consult either your owner's manual or an expensive professional.

Let's get started!

01 of 09

Contents

  • Your garage door isn't closing all the way
  • Your garage door doesn't open all the way
  • The remote isn't working
  • The door reverses before or after hitting the floor
  • The motor continues to run after the garage door is closed
  • The door sticks while closing or opening
  • The keypad doesn't work
  • The wall switch doesn't work
  • The door refuses to open in winter

Your garage door isn't closing all the way

The Issue

In this situation, you may have no problem with opening the garage door.The problem starts when you hit the button to close it and the door starts to close.... but seems to be unable to close all the way.

The Solutions

  1. First, you should check the safety sensors.Verify if there isn't a block between them. Safety sensors are the electronic eyes near the base of the door track on both sides. They need to have a clear line-of-sight between them in order for the door to work properly.
  2. Then, look to see if the rollers are in working order.Replace them if they are too rusty or have damage beyond repair. If they are just then use some silicone lubricant to ease their motion.
  3. Lastly, take a look at your closelimit switch. This tells the door when to stop moving, for safety purposes. The door can stop too soon if the setting is incorrect. If you notice a problem, make sure to set it correctly.
(Video) Garage Door Opener Troubleshooting and Repair - How to fix common problems

02 of 09

Your garage door doesn't open all the way

The Issue

In an opposite situation, you may find that your garage door isn't opening all the way when you push the button on the opener so that you can drive in.

The Solutions


The solutions for this problem can be similar to those that help when the door isn't closing properly.

  1. For example, damaged and rusted rollers can effect this as well.Rollers that have rust or damage have trouble rolling well. Check them to verify if they are working properly, and replace or lubricate them if needed.
  2. Just like there is a limit switch for closing the door, there is also one for opening the door.The switch may be too far from the motor unit. This can disrupt the connection between them, leaving the door unable to respond fully to your signal for it to open. If the switch itself is broken, make sure to fix or replace it.

Recommended read: Garage Door Not Opening?11 Troubleshooting Tips to Try

03of 09

The remote isn't working

The Issue

You hit the button on the remote and the garage door doesn't make the slightest attempt at moving.

The Solutions

  1. To begin with, verify you aren't hitting the button while you're out of range.When you're too far away, then the door may not respond.
  2. If that isn't the problem then try opening and closing the door with the wall switch.
  3. In the case that the door responds to the switch,then there's a good chance it's the remote that has an issue. Try replacing the batteries in the remote and trying again. Most likely, this will resolve the situation.
  4. However, if it doesn't then you may need to replace the remote altogether.
  5. Also, remember to check the antenna on the motor unit. It should be hanging down to allow the signal to reach it well.

04of 09

(Video) Garage Door Wont Close? 4 Easy Fixes and Reasons Why the Garage Door Is Not Closing

The door reverses before or after hitting the floor

The Issue


The door reverses before or after hitting the floor.

The Solutions

  1. If you find that your garage door is reversing before even hitting the floor then it could be possible that there is a problem with the close-force setting.
    This setting basically controls how much force is allowed when closing the garage door. As the setting changes, the amount of friction that the door needs to feel before shutting off the motor changes as well.
    What this means is if the setting is off, it can take just a little bit of friction from the tracks to make the motor think it has reached the floor and stop. Things like rusty or damaged rollers can also create more friction, causing the same problem. So check your rollers and the settings to ensure everything is set correctly.
  2. If your garage door is closing fully and then reversing to open again, then it may be due to a problem with the close-limit switch. In order to fix this, you'll want to make small changes to the close-limit setting until the door opener knows to stop once the door has reached the floor.

05of 09

The motor continues to run after the garage door is closed

The Issue

In a typical situation, the motor for your garage door opener should stop running once the door has closed. If you find that it keeps running, this can present a problem in your system.

The Solution

This is a pretty uncommon problem, but one that can happen after you've first installed your garage door opener.This is related to the up-limit switch.


It's important to get this switch at just the right distance from the motor so that the door is able to close all the way, but the motor also knows to stop running.

(Video) Garage Door Opener Stops and Reverses

Try making small adjustments.


Move the up-limit switch farther away little by little and check it well to see if the door closes and the motor stops running.

06of 09

The door sticks while closing or opening

The Issue

Your garage door seems to get stuck while opening or closing.This can often be due to a problem with the tracks or rollers.

The Solutions

  1. Check the tracks to confirm they are clean and free of debris that can get in the way of the rollers and make them stop.
  2. If the track appears to be clean and well-aligned then the problem could be with broken or rusty rollers.
  3. Replace them if needed, or lubricate rusted rollers to allow them to move more freely.
  4. When everything is cleaned, fixed and aligned the problem should be solved.

07 of 09

The keypad doesn't work

The Issue

If your garage door opener uses a keypad and that keypad stops working then there are a few things you can do to get it functioning again.

The Solutions

  1. Firstly, check that you're using it within the range required for your opener.If you're too far away this can cause a problem with opening or closing the door.
  2. Also, verify the antennaon the motor unit is in the proper placement.
  3. You may also need to reprogram your keypador replace the batteries in it.
  4. If the electronics in the keypad are off, reprogramming it can get it into working order again.
(Video) EASY: Garage Door Opener Not Working or Intermittent Fix

08of 09

The wall switch doesn't work

The Issue

If you have a problem with your wall switch being unable to open or close the garage door, then it's often a problem somewhere in the power supply.

The Solutions

  1. First, check your fuses,GFCI or breaker to see if any of them have tripped, broken or burnt out.
  2. If this is the case then replace the fuseor reset the breaker or GFCI and try the wall switch again.
  3. If everything else is working well, then it could be that the power in the opener motor itself hasburnt out, in which case you may need to send it in to be fixed or replace it

09of 09

The door refuses to open in winter

The Issue

The cold of winter can sometimes result in your garage door closing but being unable to open well.

The Solutions

  1. The cold weather may be effecting your rollers,making them stiff and unable to work as well.
  2. Try lubricating them to see if that helps.
  3. If not, then take a look at your motor unit to find a screw that will adjust the opener sensitivity.
  4. Once you've located it, try making small adjustments to see if it helps you to get a better response to when you try opening the door.

Now it's your turn...

I hope you found this guide on the 9 common garage door opener problems helpful.

Now I’d like to hear what you have to say:

(Video) Garage Door Wont Close? 4 Reasons Why!

  • Have you experienced one of these problems ?
  • Have you applied one of my advice ?

Let me know by leaving a quick comment below right now.

FAQs

How do I fix my garage door opener? ›

3 try unplugging the garage door opener and then plugging it in again this. Sometimes does the trick

What causes garage door opener to stop working? ›

The Remote Battery is Dead

A common reason why garage door remotes start to malfunction is because of dead batteries. Try holding the remote next to the garage door motor unit. If it still does not work, then you know that the battery is already dead.

How do you test a garage door opener motor? ›

Look the next thing you want to do is look at your chain. Make sure that's nice and tight oh. You

Do garage door openers wear out? ›

On average, a garage door opener should last about 10 – 15 years. Some last longer and some last a shorter amount of time, but keeping up with maintenance can help increase the lifespan. If moving parts aren't lubricated, the door isn't balanced correctly, etc., the opener tends to wear out more quickly.

How do I know if my garage door motor is bad? ›

Mechanical meltdowns
  1. Vibrating. An opener that tends to vibrate might seem harmless in the beginning, but keep an eye on it. ...
  2. Opening then reversing. ...
  3. New noises. ...
  4. Intermittent or unresponsive opening. ...
  5. Rolling codes. ...
  6. Battery back up. ...
  7. Outside keypad. ...
  8. Safety features.
29 Jul 2018

How do you reset garage door sensors? ›

Garage Door Safety Sensors Troubleshooting - Complete 3 Step ...

How do you trick a garage door sensor? ›

So, all you need to do is hold the wall button down ( do not press and release). You must hold the wall button all the way down until the garage door hits the floor then release. If you let go of the button before the door hits the ground the sensors will kick back in to action and the door will reverse.

What can interfere with garage door remote? ›

What Can Interfere With a Garage Door Remote?
  • Appliances.
  • Car battery chargers.
  • Cell phone towers.
  • Copy machines.
  • Computers.
  • LED, halogen, and fluorescent lights.
  • Motion detectors.
  • Plug-in transformers for power tool chargers, sprinkler controls, and security systems.
7 Jun 2022

Why does my garage door only open a foot and then stop? ›

An blockage is the most likely cause. Garage doors contain sensors that prevent them from shutting on top of something, so be sure nothing is in the way before closing them.

What does it mean when one garage door sensor is green and one is red? ›

Each sensor will usually have a light. One will have a green light, used to show that the units are powered up, and the other will have a red light to show that there's no obstruction between the sensors and that they're 'seeing' each other.

How do you test a garage door sensor? ›

How To Test Your Garage Door Sensor Properly! "Mike's ... - YouTube

How do I know if my garage door opener capacitor is bad? ›

When garage door opener capacitors fail, the door won't have any motion when you press the start button. The common symptoms are humming or buzzing noise and possible smoke release inside the garage.

What is the life expectancy of a garage door opener? ›

The average lifespan of a garage door opener is 10 to 15 years, and like your garage door, many factors contribute to its durability. You can keep your garage door opener functioning for a long time with proper care and attention, just like you should give to your garage door.

How do I know if my garage door circuit board is bad? ›

Garage Door Won't Open with Remote Fix: Replace the circuit board If the outlet has power, but there's no sound or no lights when you push the wall switch and remotes, you probably have a bad circuit board. Lightning strikes are the most frequent reason for the demise of a circuit board.

Is it cheaper to repair or replace a garage door opener? ›

Garage door opener repair can also be more expensive than replacement. So if it'll cost you less anyway, it's best to purchase a new garage door opener that will also be higher quality and work better.

Is it better to repair or replace a garage door opener? ›

If your garage door opener does not have a safety reversing feature, or if the one it does have no longer works, replacing the opener is highly recommended as a safety measure.

How much should it cost to replace a garage door opener? ›

$247 – $487. The average cost to install a garage door opener ranges from $127 to $199, while the garage door opener itself costs around $120 to $288. This brings us to a total cost of between $247 and $487 to install your garage door opener. Get free estimates from garage door opener installers near you.

Can you just replace garage door opener motor? ›

Can I reuse the old rails and parts when installing a new garage door opener? Although your new garage door opener may appear similar in design to your old opener, our recommendation is that you replace the entire opener. This includes mounting hardware, rails, wired door controls and wireless remote devices.

Should both my garage door sensors be green? ›

Do both garage door sensors need to be green? Your garage door has sending and receiving sensors with LED lights that should glow steadily if there are no issues with the alignment. The lights on of these types of sensors will be green if there are no obstructions or misalignment.

Can a garage door receiver go bad? ›

If the problem is a bad remote control, you can purchase replacement garage door opener remotes online. If the receiver itself is bad, you can order a replacement garage door opener receiver, or a complete radio control system that includes a universal receiver and new remote control transmitters.

Will unplugging a garage door opener reset it? ›

The first thing you will likely need to do in order to reset your garage door is to unplug it or shut off the breaker that it is connected to. This will shut off power to the door entirely. From there, you should wait at least ten seconds before turning the power to the door itself back on.

What does it mean when one garage door sensor is green and one is yellow? ›

The garage door sensor yellow light and the green light together create a solid illumination. If you do not see a solid illumination or your garage door is not working, the problem is most likely due to the sensors being out of line.

Why is my garage door not closing and blinking? ›

When you see your garage door opener lights flashing and the garage door will not close, it could be the safety reversing sensors or the LOCK button. If there is a safety reversing sensor issue, the main light(s) flash 10 times. Start with aligning the safety sensors.

Can you bypass the safety sensor on a garage door opener? ›

Since most photo eye sensors are placed at that two-inch height, most people know you can simply step high above the infrared light to bypass the system. The garage door will continue to close if your steps avoid the photo eye sensor. Disconnecting the garage door opener from the garage door will bypass the sensors.

Can you turn off garage door sensors? ›

If your sensors or garage door motor is blinking or your door doesn't close, it's a sign you could have faulty sensors. Luckily, you can set most automatic garage doors to a manual mode to bypass the sensors. You can also disconnect the sensors altogether, but doing this will prevent most garage doors from working.

How do I close my garage door manually? ›

How to open or close a garage door with a broken opener no power

Can WIFI signal interfere with garage door opener? ›

Many different electronic devices can cause radio frequency interference, which will reduce the range of the garage door opener remote or cause it to work intermittently.

How do you stop interference on a garage door opener? ›

It's possible that something in the visor or the metal in the roof of the car is causing interference. Remove the remote off the visor and find out if this improves its range. Adjust the antenna. If your opener has an antenna, ensure that it's straight and adjust it as needed.

How many garage door codes are there? ›

The technology has about 1 million possible code options.

How much does it cost to replace a garage door spring? ›

Replacing garage door springs costs $150 to $350 on average. The springs alone typically run $30 to $75 each, but you may find them as low as $15 and up to $100 each. Commercial grade springs can run $300 or more. Keep in mind that most doors have two springs and you'll need to replace both at the same time.

How many times do you turn a garage door spring? ›

A rule of thumb with springs is that four quarter turns equals a full revolution and the spring needs to be tightened a full revolution for every foot of door height (e.g. 7-1/2 foot door = 7 revolutions +2 (30 quarter turns).

Why won't my garage door open or close all the way? ›

Broken Tension Springs. A broken spring repair is one of the most common reasons why a garage door is not opening. Garage tension springs store mechanical energy that controls the movement of the garage door. Wear and tear could weaken the tension springs, which could lead to the garage door not working.

What does a blinking red light on a garage door opener mean? ›

If your garage door light is blinking, this means that there is a problem with the unit. When the light starts blinking on your garage door opener, this is your device alerting you that there is a problem and you need to proceed with caution when using the device.

What does an orange light mean on a garage door sensor? ›

If the orange indicator light on the sending sensor is off, it usually indicates a bad electrical connection. Check the connection to the sensor and follow the wire all the way to the terminal on the back of the opener. You might find a staple or nail cutting through the wire insulation.

How do you reset a sensor light? ›

How to Reset a Motion Sensor Light | Lighting and Ceiling Fans - YouTube

Where are garage door sensors located? ›

Garage door sensors are small, black boxes located a few inches from the floor on both sides of the garage door. Both sensors typically have indicator lights. One has a green light to indicate that the units are turned on.

Does cold weather affect garage door sensors? ›

Cold temperatures can also damage the sensors that prevent your garage door from opening or closing properly. The sensors are a safety measure to prevent the garage door from closing on any object or person who may be in the path of the closing door.

Where do garage door sensors get power? ›

Check if the sensors are getting power.

Most garage door sensors will have wires coming from the back which connect to wires running up the wall and across the ceiling to your garage door opener.

What happens when a run capacitor goes bad? ›

A run capacitor is an energy-saving device that is in the motor circuit at all times. If a run capacitor fails, the motor can display a variety of problems including not starting, overheating, and vibrating. A bad run capacitor deprives the motor of the full voltage it needs to operate correctly.

Is there a reset button on a overhead garage door opener? ›

Home Repair and Maintenance - How To Reset A Garage Door Opener

How do you test a start capacitor? ›

how to test a RUN or START CAPACITOR the CORRECT way

What type of garage door opener lasts the longest? ›

A chain drive garage door opener​ uses a chain to move the door open and closed. It's suitable for most garage doors. Chain drive has been around for many years and will last a long time with routine maintenance. Chain drive openers are typically available at an opening price point.

Is belt or chain better for garage door opener? ›

The chains used on residential garage door openers typically have higher tensile strength and greater lifting capacity than belts. They also may last longer in certain applications.

How do I know if I need a new garage door opener? ›

5 Signs Your Garage Door Opener Needs To Be Replaced
  1. Garage Door Opener Won't Open Or Close The Door. ...
  2. Garage Door Reverses When Opening Or Closing. ...
  3. Intermittent And Random Function. ...
  4. Noisy Garage Door Opener. ...
  5. Garage Door Stalls Or Gets Stuck.
13 Mar 2019

How do I know if my garage door opener motor is bad? ›

Here are 5 telltale signs that your garage door motor might need to be replaced.
  1. You Start to Hear Excessive Noise. ...
  2. It Takes Longer to Open and Close Than Usual. ...
  3. When the Garage Door Fails to Open. ...
  4. When Your Garage Door Operator Is Unresponsive. ...
  5. Your Garage Door and Opener Are Outdated.
15 Aug 2020

Is there a fuse in my garage door opener? ›

Most modern garage doors use a fuse, which is in place as a safety feature to protect the garage door if there's something wrong within the circuit — if there's too much electrical current, the fuse has a small wire inside that will melt and break the circuit.

How do you reset garage door sensors? ›

Garage Door Safety Sensors Troubleshooting - Complete 3 Step ...

How do I reset my garage door rollers? ›

How to reset the Hormann Rollmatic BiSecur roller door operator

Why is my garage door sticking? ›

Check the Alignment

Perhaps the most common problem associated with a sticking garage door is when it's misaligned and not level. This causes your garage door to shimmy up the tracks which is why it's sticking on the way up and down. Check the springs to make sure they have the same amount of tension.

Do electric garage doors need servicing? ›

Homeowners with automatic garage doors do not need to get their doors serviced as frequently as their commercial counterparts. Homeowners don't use their door as often as businesses do. However, homeowners with automated garage doors should still have their garage door serviced at least once every 18 months.

How do you open a stuck garage door from the outside? ›

Emergency key release method
  1. Step 1: Find the emergency release kit. ...
  2. Step 2: Unlock the release cord. ...
  3. Step 3: Lift the garage door manually. ...
  4. Step 4: Close the garage door. ...
  5. Step 1: Prepare a wire with one hooked end. ...
  6. Step 2: Loop the hooked end of the wire to the handle. ...
  7. Step 3: Pull the trolley tag for the emergency release.

What happens when you pull the red string on a garage door? ›

The emergency release cord is the red rope that hangs from the door trolley that moves with the door along the rail. The trolley sits on the opener carriage. which moves the door. When the release cord is pulled, it disconnects the trolley from the carriage allowing you to manually move the door.

How do you reset a garage door opener after a power outage? ›

How to Reconnect Your Garage Door Opener After a Power Outage
  1. First you must disconnect the garage door opener from the door itself. ...
  2. Pull the emergency disconnect cord hanging from the opener. ...
  3. Manually close the door all the way. ...
  4. After the power has been restored, press the button you typically use to close the door.
22 Jun 2020

How do I manually reconnect my garage door after opening? ›

How to disengage and reengage my Garage Door Opener - YouTube

What kind of lubricant do you use on garage doors? ›

The answer is that silicone lubricants are some of the best products you can use when lubricating your garage door. When shopping for silicone lubricants, look for the phrase “silicone spray.” Many cans come equipped with a thin, straw-like nozzle for accurate spraying.

What can I use to lubricate my garage door? ›

While you might be tempted to reach for standard WD-40 to lubricate your garage door, you'll actually want to avoid using it for this task because it can attract dirt, which can create additional problems. Instead, use white lithium grease or silicone spray.

What can I put on the bottom of my garage door to keep it from freezing? ›

Applying a lubricant, such as silicone spray, to the rubber bottom seal of your garage door will help prevent it from sticking to ice. Lubricants have waterproof properties that drop the freezing point of water.

How long do electric garage doors last? ›

Estimates of longevity are based on usage, but most experts believe the average garage door should last between 15 and 30 years, depending on construction quality, maintenance and local climate conditions. Automatic garage door openers typically provide 10–15 years of reliable service.

What maintenance does a garage door need? ›

How To Maintain a Garage Door - YouTube

How do you clean an electric garage door? ›

Clean/Wash Regularly

Hose down the outside of the garage door and use a bucket of warm soapy water and a sponge as you would a car to remove any dirt. Hose down lightly and leave to dry. Once the surface is completely dry, on a dry day apply a coat of weatherproof paint to help preserve the door from the elements.

Can you force open a garage door? ›

Locate the Emergency Release Kit and insert the appropriate key into the lock socket. Turn the key and pull the lock tumbler out of the lock to engage the release mechanism on the garage door opener carriage. Lift the garage door open until it stops moving.

What should I do if my detached garage door is stuck closed? ›

Find the emergency release cord and pull it down. The emergency release handle is a red handle located in the middle of the door track. Do not pull it down before making sure the garage door is fully closed; Lift the garage door until the door stops moving.

Does cold weather affect my garage door opener? ›

Cold temperatures can hinder the performance of the opener's motor and other essential system components. If your garage door isn't working correctly, try disconnecting the opener and raising the door manually. If you're able to do so, there could be a problem with the opener.

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